Our performance
This page is designed to give you information on our operational performance.
It shows our application volumes and average processing times for each month. You can use it to help plan your applications and timelines.
The data from April 2025 shows the new disclosure levels that were implemented as part of the Disclosure (Scotland) Act.
You can view an accessible excel version of this data.
Applications received
April 2024 to March 2025
April 2025 to December 2025
About this data
Online applications are recorded by the month we receive them on our application system.
Applications by email or post are classed as paper channel applications. They're recorded by the month they're entered on the system.
Applications that need to be manually re-entered on the system due to error or system issues are not included in the table.
Applications completed
April 2024 to March 2025
April 2025 to December 2025
About this data
The data is based on the month when applications are completed, not the month they're received. Not all applications are issued in the same month they're received.
Average processing time (days)
April 2024 to March 2025
April 2025 to December 2025
About this data
A completed application includes the time between an application being received by Disclosure Scotland, through to completion with a disclosure issued to the applicant.
We deduct time where the application was suspended on our system, for example for customer contact. Weekend days are included in the number of processing days, but national holidays and Scottish Government public and privilege holidays are not.
The data is based on the month when applications are completed, not the month they're received. Not all applications are issued in the same month they're received.
The processing time for paper channel applications starts from when we receive them, not from when they're entered on the application system.
Applications completed within 14 days
April 2024 to March 2025
April 2025 to December 2025
About this data
A completed application includes the time between an application being received by Disclosure Scotland, through to completion with a disclosure issued to the applicant.
We deduct time where the application was suspended on our system, for example for customer contact. Weekend days are included in the number of processing days, but national holidays and Scottish Government public and privilege holidays are not.
The data is based on the month when applications are completed, not the month they're received. Not all applications are issued in the same month they're received.
The data on this page is classed as management information (MI) and is used for operational purposes. Whilst MI data goes through a quality assurance process, this is not always to the same extent as official statistics.
The data comes from a live system with the latest extract taken on 5 January 2026. It can be subject to change after further validation checks.